The purpose of Handchat platform is to enhance the customer service with the companies that use WhatsApp. The main feature is the possibility of customizing the plan.
The Handchat robot only works with WhatsApp nowadays, however, this is just the beginning, because your website already informs the development of robots for other channels, like messenger, website, and others.
In this article, we will have an analysis of the Handchat platform, and what are the advantages for those who will acquire this tool.
What is Handchat?
The platform is a system that aims to centralize and manage the service efficiently, through a dedicated system, which includes WhatsApp only.
Even though it’s a new platform, this can be a good opportunity for your company to speed the customer service, through the WhatsApp chatbot.
What are the advantages of Handchat?
The platform is new, and the main advantages are the customization of plans and creation of flows:
Customizing the plans
It’s possible to create your plan according to your need, choosing modules, the amount of WhatsApp numbers, and users.
Within a Handchat platform, like Ascsac, there’s the possibility of creating and configuring the service flow, according to your kind of business.
What tools does Handchat offer?
Now that we mentioned the benefits, what would be the tools offered to your customers?
The key features are the creation and configuration of chatbots for WhatsApp.
Serve as many customers as you want with several attendants at the same time, do not miss any chat.
Have a chatbot to work 24 hours a day, 7 days a week, and 365 days a year.
Check all conversation history, including deleted messages.
Transfer chats between operators and sectors within the platform.
Integrate your system and automate processes easily, quickly, and efficiently.
Sectorize your chats, send the right chats to each sector of the system.
Reports and dashboards
View service reports and view dashboards about your system.
Several numbers for WhatsApp
Have several numbers in a single panel. Powerful resource!
WhatsApp chat groups
Control the chat directly in the WhatsApp groups through the panel.
Easily manage multiple companies in a single dashboard and have an overview.
App for Android and iOS
Download the App and manage your service from anywhere.
Handchat login: How to do it?
Creating your account on the platform is simple. You will need to add information about your company like name, e-mail, and telephone.
The platform is fully online, it won’t be necessary to install any software to be able to perform the service activities unless you want to manage through the App.
Handchat WhatsApp: Does it work?
Handchat offers tools for service management through WhatsApp, both through API, as well as through chatbots creation and service management.
How much does it cost to acquire Handchat?
The Handchat plans are customized, starting with the basic plan of BRL 99.90/month.
For each WhatsApp number added, it’s added a fee of BRL 99.90/month.
For each user-added, it’s added a fee of BRL 39.90/month.
The Handchat platform provides 3 days trial for free, without needing to add your credit card information.
Paying a fee of BRL 299.00, Handchat performs analysis of processes, improvements in funnels, the definition of strategies, and monitoring in the use of the tool.
Handchat Reclame Aqui, does it have complaints?
The platform is safe and complete, and there are no complaints when searching for the terms “Handchat” or “hand.chat”. This is positive, but it can also reveal that it is not very used, that’s why there are no complaints.
Is it worth acquiring Handchat?
The platform is a tool for saving your time and enhance your customer service productivity using WhatsApp, by using chatbots and managing your services.
The prices are affordable and focused on WhatsApp. If your business only uses this customer service channel, it’s a viable alternative for you.
Although it doesn’t necessarily require a tool membership fee, it would be more prudent to pay the fee of BRL 299.00 to have greater support in the use of the tool.
There are other tools, like Zapsac, which is dedicated to WhatsApp.
That’s why is important to research and compare the main tool to choose the most adequate system.
Did you like this review about Handchat? Do you believe it would be the ideal choice for your business? Leave a comment and share your opinion with us.
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